Telephone and Catalogue Sales

Would you like to significantly reduce the cost of your direct marketing campaigns? Are you satisfied with the redemption rate of the campaigns?

Would you like to considerably improve your direct sales, through a better knowledge of the needs and purchasing behaviour of customers and prospects?

Today, the marketing and sales managers of companies operating in the direct catalogue sales sector (e-commerce and VPC) are expected to contribute significantly to the reduction of contact costs and maximization of the redemption rate of each campaign.

To accept these challenges, the marketing department must have systems and tools capable of handling all communications and relations with customers and prospects and, in particular, tools for:

  • Guaranteeing the quality of the information about customers and prospects;
  • Handling marketing and direct sales campaigns and promotions;
  • Handling inbound and outbound contacts with customers and prospects;
  • Providing remote support to the sales network;
Conducting detailed data analyses on customers and prospects.