Altesys and Sysman present VOCC - Virtual Optimized Contact Centre
Wednesday, 03 December 2008 00:00
The service consists in setting up and activating multichannel Contact Centre workstations using the safe and reliable technology and infrastructure of the Altesys Group situated at its data centre and accessible from any location in which a broad-band connection is available.
VOCC is designed for all companies wishing to set up a Contact Centre without having to make major economic and organizational investments, minimizing the start-up times required to implement complex in-house infrastructure capable of offering their customers an extremely high degree of service reliability.
